Our Growth

Service Net was founded in Louisville, Kentucky in 1996. Over the past years, we have advanced to become a clear industry leader experiencing strong and consistent growth year over year. Service Net’s proven track record is attributed to the value we add to our clients by increasing efficiencies and enhancing the customer experience.

Service Net underwrites and administers extended warranty programs for many of the world's most recognized brands and their respected product lines. Our strategies have allowed us to obtain a significant number of client acquisitions and maintain 100% OEM client retention.

Quick Facts:

  • Established: 1996 in Louisville, KY
  • Ranking: Awarded as one of Louisville’s Fastest Growing Companies
  • Associates: Partnered with H.I.G. Capital since 2009; Best-in-class National Service Networks
  • Clients: Servicing the world’s most recognized brands; robust growth with new and existing clients; and significant international expansion opportunities
  • Customer Service: 24x7 multi-lingual call center
  • Product Lines: Turnkey service management company covering a wide range of product lines across the industry
  • Strategy: World class operating platform and proven management team

Key Differentiators

At Service Net, it is our mission to connect with our client and foster a relationship of trust and integrity that will allow the work we do increase the lifetime value of their brand and product which will enhance their customers’ experiences.

Service Net’s leaders bring extensive tenures in the warranty arena as well as long-term tenure at Service Net. Their experience and history of successes guide a result driven team of talented employees. The combination of our business acumen, their industry knowledge, and the technical savvy expertise creates solutions that enable customers around the world to have confidence in their extended service plans and service interactions.

Our team stays focused on service solutions that fit with our client, their brands, and their products to achieve the strategic imperatives that drive success.

These key differentiators illustrate how Service Net’s team is set apart from the competition:

  • Customer Driven
  • Trusted Forthright Approaches
  • Innovation and Creativity Stimulated
  • Technical and Industry Expertise
  • Partner Focused Mindset
  • Flexible, Tailored Programs and Processes