Manufacturers realize the value of a long-lasting customer relationship – Service Net provides the service programs that build and enhance that relationship. Whether through in-warranty management programs to help reduce costs and increase up-sell opportunities or through comprehensive aftermarket programs, Service Net brings the OEM and the customer closer together with innovative and profitable solutionss.
Service Net Delivers Comprehensive OEM Solutions:
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Warranty Administration – Service Net’s infrastructure and service management expertise provide a host of out-source solutions for OEM’s to assign fixed cost to their manufacturer warranty programs. Service Net’s warranty management solutions are robust and fully integrated with ESP and aftermarket opportunities as well: |
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• Underwriting
• Customer Service
• Logistics Services
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Extended Service Plans - provide a very profitable way to build revenue as well as establish relationships with your customers. Our innovative ESP solutions offer a variety of ways for our clients to connect with their customers.: |
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• Repair Plans
• Replacement Plans
• Accidental Damage Coverages
• Express Replacement Plans
• Lost & Found Service
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Aftermarket Solutions – Service Net leads the industry in providing innovative methods and programs to capture service contract sales through a host of data sources available to an OEM: |
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• Missed Point of Sale
• Expiring Warranty
• Renewal
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Services on Demand– Not all customers purchase ESPs. But inevitably, most customers will need service at some point. Service Net provides our clients with additional service offereings to meet the service needs of every customer: |
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• Installation Services
• Repair Services
• Troubleshooting
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To find out more about Service Net’s Manufacturers Solutions, click here.
